FAQ

How many days it will take for delivery?

It takes 2-4 working days to delivery your order.

Do we need to create an account to place order?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

From which city do you dispatch from?

We dispatch from lahore and we provide deliveries nationwide all over pakistan.

How can we create an account on skinlee?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How can we place an order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How can we pay?

We offer cash on delivery, which means you will make payment at the time of delivery. Moreover, We also accept payments via all major credit and debit cards such as Mastercard, VISA also you can pay trough jazzcash and easypaisa aswell.

Can we cancel order after placing an order?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

How will we know that our order has been succesfully placed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.